Privacy Policy

Client and Pupil Privacy Notice:

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Private Tutors ‘R’ Us values your privacy and is committed to upholding the security of personal information. This notice outlines our data collection and usage practices for pupils, adhering to the General Data Protection Regulation (GDPR).

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Data Collection

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Private Tutors ‘R’ Us (the Company) is an education service provider offering education services to clients and work-finding services to tutors who provide tutoring services to students.

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As a data controller, we determine the handling of personal information for pupils and clients, including parents, schools, and local authorities.

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Types of Information Collected and Used

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We collect, process, and store the following personal information categories:

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• Basic details such as name, pupil number, date of birth, gender, and contact information

• Emergency contact and family information including names, relationships, phone numbers, and email addresses

• Characteristics like ethnicity, language, nationality, country of birth, and free school meal eligibility

• Attendance records, including sessions attended, absences, and reasons for absence

• Financial details for efficient payment processing

• Performance, assessment, and behavioral information

• Special educational needs and medical information

• Recordings from the Company’s video conferencing platform

• Usage information from IT and communication systems

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Data Collection Process

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While most information is mandatory, some may be voluntary. We will clarify whether specific information is required to comply with GDPR. Keep us informed of any personal information changes during your engagement with us.

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Usage of Personal Information

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We process personal data for purposes such as:

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• Providing education services and tracking progress

• Tutoring services and assessments

• Safeguarding pupil well-being

• Supporting teaching and learning

• Internal policy management

• Statistical analysis for diversity

• Legal and regulatory compliance

• Enabling authorities to monitor performance

• Monitoring IT usage

• Using images on social media and the website

• Security and professional advice

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Legal Basis

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We process data under the following legal bases:

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• Consent

• Contractual obligations

• Legal obligations

• Vital interests

• Public tasks

• Legitimate interests

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Data for Test and Trace

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Amid the pandemic, we may collect data for test and trace purposes, ensuring safety and compliance. We retain data for 21 days as per government guidelines.

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Data Sharing

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We may share data with authorities, service providers, and other stakeholders. We ensure confidentiality and adherence to legal standards.

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Data Storage

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We store information digitally and on paper, adhering to legal and internal requirements.

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Automated Decision Making

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Automated decision making is limited and conducted with a legal basis.

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Data Security

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We implement measures to protect data security, minimizing unauthorized access.

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Access and Rights

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You have rights to access, rectify, erase, restrict, or transfer your data. Contact us to exercise these rights.

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Cookies and Log Files

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We use cookies and log files for website optimization.

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External Links

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External websites are not under our privacy policy; review their policies.

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Sale of Business

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During business transfers, your data may be disclosed to parties involved.

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Data Retention

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We retain data for legal and legitimate purposes.

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Changes to Privacy Statement

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We may update this statement; substantial changes will be communicated.

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Complaints

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Contact us for privacy-related concerns. You have the right to lodge complaints with supervisory authorities.

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This policy covers pupil and client data. For tutor data, refer to our separate policy.

Revised: [Date]

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Private Tutors ‘R’ Us Team